Here are some helpful points to make your returns/exchange a smooth process, please note your statutory rights are not affected by this guidance: On the odd occasion that you may need to return goods to us or wish to change your size, please visit our returns information.We hope that you won’t need to return anything to TCD, but if you do, we aim to make the process quick, easy and efficient, so you can exchange or refund your purchase with confidence. We want you to be extremely satisfied with every purchase delivered to your door. We offer a no-hassle 30-day return policy for refunds & exchanges! You will receive a text message and an email confirming the day and an hour time window for delivery. You will receive a text message and an email confirming the day of delivery Royal Mail provide a four hour time window for delivery.ĭPD is delivered next day from point of dispatch for UK mainland addresses or in two working days for Scottish Highlands, Islands, Northern Ireland, and Irish addresses. Our Royal Mail economy service is usually delivered in two - three days. Some large items may come with other trusted 3rd party couriers. We use DPD and Royal Mail for most of our deliveries. If an item doesn’t show “Immediate Dispatch”, it will not leave us on the same day you have placed the order. If you are unsure, please call our team and we will do what we can to help you get your order promptly.īefore choosing a courier, please make sure you are happy with the product availability message as these handling times apply before we ship your order.
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